Westfield Mall blamed SF Nordstrom’s closure on ‘rampant’ crime

Nordstrom said downtown has “changed dramatically over the past several years, affecting customer traffic to our stores and our ability to operate successfully,” without specifically mentioning public safety concerns in the staff memo.

Unibail-Rodamco-Westfield, which owns the Westfield mall where Nordstrom closes, was more blunt, with a city spokesperson blaming the city for “unsafe conditions” and a “lack of enforcement against rampant criminal activity.”

These claims are supported by crime data that shows retail theft has risen in San Francisco in the past few years. But some measures of criminal activity such as 911 calls at Market and Fifth street are lower than pre-pandemic levels, indicating less traffic and less shopper activity, which may in turn fuel increased risk perception.

Statewide data shows that San Francisco has a higher rate of shoplifting reports than the rest of California and neighboring Bay Area counties.

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