Picture the scene: You've spent a fun day playing mixed reality with your headset. Once you're done for the night, carefully pack the Vision Pro away leaving the battery pack attached and the soft front cover attached. But when you wake up to start a new workday while wearing your $3,500 headset, you discover a problem: a hairline crack has developed on the front cover glass.
This is a problem that at least a few users have encountered, according to A . But it is unclear how many units were affected It is suggested that it is a small number. The issue occurred in our Engadget review unit as well.
The cause of the problem is not yet known. But the similar appearance of the cracks and the small number of affected units indicate that it is due to a manufacturing defect. Engadget has contacted Apple for comment.
If Apple doesn't officially recognize the issue as a manufacturing defect, it may not cover the breakage under the device's warranty. This was reportedly the case for some affected users. As such, they were put on the hook for $300 to fix the glass cover if they had AppleCare coverage. Otherwise, the cost is a stinging $800.
like MacRumors Apple often offers special repair programs for recognized hardware issues, she notes, but this would likely only happen if there were enough reports to ensure the company fully investigated the matter and identified a common issue. However, this gives more credence to the principle that you probably shouldn't buy a .
This is not the first time that an Apple device has been exposed to scratches in its first generation. Several iPod nano users filed a first lawsuit, and Apple agreed to pay…
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