Seventeen detailed reports of smoking and burning odor.
Bissell floor cleaning products company He pointed out More than 150,000 of its Multi Reach hand and floor vacuums were sold due to a potential fire hazard, according to an announcement from the U.S. Product Safety Commission and a separate announcement on the company's website.
The announcement said that 142,000 units had been recalled in the United States. In addition, about 14,600 units were sold in Canada.
According to the announcement, Bissell was notified of “17 reports of recalled vacuum cleaners smoking and emitting a burning odor.”
“Six of the reports involved the battery pack catching fire, three of which resulted in minor property damage and two resulted in minor burn injuries,” the statement said.
“Consumer safety is our top priority, and we are working in full cooperation with the U.S. Consumer Product Safety Commission (CPSC) to voluntarily recall our Multi Reach™ hand and floor vacuums,” said a statement from a Bissell spokesperson provided to Good. Morning America.”
“We ask all consumers to stop using the vacuum cleaner immediately, and visit www.BISSELL.com/recall where they can learn more about the affected models and the steps needed to obtain a free replacement,” the statement concluded.
The products are sold in stores at major retailers including Lowe's, Macy's, Kohl's, Target, Walmart and Best Buy and online at www.bissell.com, www.amazon.com and www.hsn.com.
The retailers did not immediately respond to requests for comment by press time.
The release asks consumers to stop using the vacuum cleaners and contact the company “for instructions on how to drain the battery charge and obtain a free replacement vacuum cleaner.”
Instead of disposing of recovered lithium batteries in the trash, the statement states that the batteries should be disposed of “in accordance with any local and state laws.”
“These potentially dangerous batteries should be handled differently than other batteries,” the statement read, adding, “Do not deposit this recovered battery in used battery recycling bins located at various retail and home improvement stores.”
The specific model numbers affected by the recall are 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W and 2151V.
The release notes that consumers can identify their model number on the product rating sticker located on the back of the dirt tank.
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