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Old September 26th, 2004, 05:00 AM
eric75 eric75 is offline
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This device cannot start. (Code 10)

hi ,

i just found this form when i was googling about "This device cannot start. (Code 10) " .. & i hope some one could save me before i went to one of those fancy back up $hops out there ..

it all begin when i disconnected my USB hard disk & connect a flash memory ..then disconnected it , and restart my pc .. and connect the USB hard disk .. and " windows found a new device " .. " USB mass storage device " .. "your hardware may not work probably ... " .

went to the device manger and got a yellow shaded strip over " USB mass storage device " ..

things i've try ( and didn't work ) :-

* system restore .

* change the USB cable with a new one .

* tried to connect the hard disk to another computer ( actually they're 3 ! )

* uninstall the driver and get into the safe mode trying to install it ( i thought that windows pick the wrong driver so by uninstalling it and restart it well get the right driver )

win xp sp 2 , p4 1.7



thanks in advance

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Old September 27th, 2004, 05:11 PM
eric75 eric75 is offline
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Old September 27th, 2004, 06:11 PM
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USB HDDs aren't as stable as Firewire.

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Old February 1st, 2005, 09:23 AM
Mathijs Mathijs is offline
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Quote:
Originally Posted by eric75
hi ,

i just found this form when i was googling about "This device cannot start. (Code 10) " .. & i hope some one could save me before i went to one of those fancy back up $hops out there ..

it all begin when i disconnected my USB hard disk & connect a flash memory ..then disconnected it , and restart my pc .. and connect the USB hard disk .. and " windows found a new device " .. " USB mass storage device " .. "your hardware may not work probably ... " .

went to the device manger and got a yellow shaded strip over " USB mass storage device " ..

things i've try ( and didn't work ) :-

* system restore .

* change the USB cable with a new one .

* tried to connect the hard disk to another computer ( actually they're 3 ! )

* uninstall the driver and get into the safe mode trying to install it ( i thought that windows pick the wrong driver so by uninstalling it and restart it well get the right driver )

win xp sp 2 , p4 1.7



thanks in advance


Hi Eric,

I have the same problem using a Freecom external USB 2, 40gig drive. You found a solution yet?? I'm looking for it as well!!

Mathijs - The Netherlands

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Old March 9th, 2005, 10:24 AM
Psalmman Psalmman is offline
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Exclamation Hey I need a little help

Hey I have a seagate 100GB portable hardrive. Every time I plug it in my USB port it say that something went wrong while installing it. And in the device manager there is a yellow exclamation mark were it says USB mass storage device. It then says that it has a code 10 problem. I have tried unistalling it and restarting but nothing has worked. I have 2 USB flashdrives and they work on my computer but my 100gb PH does not. I have tried using on another computer and it works but it just does not work on my computer. Could anybody suggest anything.

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Old March 9th, 2005, 10:45 AM
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This possibally is a driver issue, ensure you have installed drivers for your storage medium if it isn't detected by windows.
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Old March 10th, 2005, 10:07 PM
Psalmman Psalmman is offline
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Cool Found the answer

Hey I called the USB people. They said that it is most likely that the USB port does not have enough power to power the USB hardrive. They said that computers 4-5 years old do not have a more higher powered USB port like the computer of recent and 2 years back. So if you are having problem it could be that your USB port does not supply enough power for the device that you are using.

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Old March 10th, 2005, 10:48 PM
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Talking

That sucks. Get your money back. Make a big fuss about the box not saying you need a newer computer. Either you will leave with you money in your pocket, or you will be escorted out between 2 fat guys that have you in an armlock. Good luck.

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Old March 12th, 2005, 04:31 PM
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Or he could just buy a PCI USB add-in card for a few dollars

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Old March 12th, 2005, 08:50 PM
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He may also be able to buy an external adaptor with a plug-in power cord. This will hook into a standard USB port, and still give the external devices the extra power they need. I don't think there's a no cost soution for this.
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Old March 13th, 2005, 06:43 AM
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It could be that his usb ports are wired up wrong or are v1.1 and not 2.0 like nowadays. I had the same problem with a bluetooth device on what i later found out to be v1.1 front ports.

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Old March 13th, 2005, 06:56 AM
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I agree with the power issue. I have a usb keyboard that has a built in USB hub, but when I plug devices into it I get the same "device cannot start" error. I went out and bought a 8-port usb hub that utilizes an external power source and when I plug the same devices into it, that I tried to plug into the keyboard, they work fine.

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Old March 15th, 2005, 11:19 AM
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I also agree with the power issue. I have updated my laptop, used the old HHD in an portable enclosure.

this worked fine on my desk top but when I attached it to a laptop it gave me a code ten, I read the
article about power and thought it make sense, and it worked great. thank you. hope this is useful.

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Old February 4th, 2006, 10:46 AM
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I have the same problem

I recently purchased a 160GB WD external hard drive. It tested OK on both my desktop and laptop computers. I loaded data on the drive from a third computer. Now when I try to use the drive with either my desktop or laptop, it isn't working. It shows on device manager as yellow block with an ! in it. I get an error message "This device cannot start (Code 10)" on both my desktop computer (Windows 2000) and laptop (Windows XP). When connecting the drive to a computer of a friend, it works fine. So the hard drive must be OK. I have tried different drivers and reinstalled different drivers several times on both computers with no success. I connected directly into my USB ports so I don't think power is an issue. What happened that makes this drive unusable on my desktop and laptop computers now? Can anyone suggest a solution to this problem?

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Old February 4th, 2006, 12:21 PM
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You did click the icon in the systray and say "safely remove device from USB port" right???
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