BSOD 116 Error

Hey, I'm just wondering whether you could help me with my problem. Approximately one month ago, I started having a BSOD error, in particular whilst playing games. It happens randomly, which is why I haven't been able to pin-point the problem. When it happens, the computer screen goes black (no signal message appears), looping crashing sound (even if there is no sound playing at the time of the crash) and the system would reboot again. When on the desktop, I have a 'Windows has recovered from an unexpected shutdown' which is where I got the BCCode 116 error. This is the rest of the information I am getting on this page:

Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057


Additional information about the problem:

BCCode: 116
BCP1: FFFFFA8007759010
BCP2: FFFFF8800FD56630
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Here are my system specifications (nothing is OC'ed):

Motherboard: MSI P67A-G45 (B3)
Processor: Intel i5-2500K
Graphics: nVidia 550ti (just purchased)
RAM: 4GB Mushkin
Sound: XONAR DG
HDD: WDC WD10EARX ATA
NIC: TP-Link Wireless N Adapter
Case: Coolermaster HAF

I purchased the computer sometime last year from a computer shop, it was the Gladiator Warbird V2 Intel Core i5-2500K.

So after much research, I was told it was generally to do with my graphics card - either overheating, corrupt drivers, broken graphics card etc. I initially made a clean install of the latest nVidia drivers, and even resorted to a new install of Windows 7 - still had the crash. I monitored the temperature of the graphic card, never went over 60c under full load. I tested both the memory and the HDD, no faults came up. When stress testing in particular, it was strange how software such as Furmark and IntelBurn didn't crash my computer, but a simple game such as League Of Legends that requires 2 GHz CPU and 1GB RAM does.

As it was still under warranty, I phoned up the computer shop and was able to RMA (return) for fault testing - it was a broken graphics card so I decided to upgrade to the nVidia GTX 670 and pay the difference. I've had it back for just over a week now, and I'm still having the exact same crash. I today even flashed my BIOS to the latest version (using MSI Live Update) and I'm still getting random crashes.

I have attached part of the dump file highlighted red (assuming there's where the problem lies) to the bottom of this post, hopefully someone can take a quick look and decipher it - as I have not got a clue! Thanks in advance for any help you are able to give, hope to hear off you soon,

Nathan

dxgkrnl.sys dxgkrnl.sys+5d000 fffff880`02c8e000 fffff880`02d82000 0x000f4000 0x4ce799fa 20/11/2010 09:50:50
dxgmms1.sys dxgmms1.sys+37dc0 fffff880`0f000000 fffff880`0f046000 0x00046000 0x4ce799c1 20/11/2010 09:49:53
nvlddmkm.sys nvlddmkm.sys+ade630 fffff880`0f0ed000 fffff880`0fde1000 0x00cf4000 0x506b3099 02/10/2012 18:21:13

If you can, provide temps/voltages using HWInfo with Sensors only option checked. Log two 30-minute instances: one for idle, and one for high load which causes bsod.

Also try resetting your game play and graphics card to default settings. You menioned no OC so check everything is at default or better still remove any OC software.

Another thing to do is load the latest video drivers again (with the new card) and if that still gives problems go back a few versions (as you can download older version from the nVidia website).

You mentioned OS reload with old card and before BIOS update, failing all else new install after bios update may help locate newer drivers.

I have uploaded the screenshots to my Sky Drive - was unsure whether you could attach on this forum. The link is

skydrive.live.com/redir?resid=AAE1CD81F3CB07C4!196&authkey=!ADZ-ri1-5y0uIj0

For stress testing, I used Furmark and IntelBurn simultaneously, hope this helps. Thanks.

Did you get a bsod while running the tests?

If not you need to go through the steps suggested or let us know the outcome of the suggestions if you really want to find the cause.

I did not get a BSOD whilst running the stress test. I also posted on other forums my problem, and got a mixed bunch of opinions on the problem. I have used Driver Sweeper and got rid of the latest nVidia drivers (when the problem was existent) and installed the beta drivers (latest). I checked my memory using Memtest. I was also advised that it could be something to do with my power settings - "I would suspect that your machine was idle and had changed sleep states, or low power states. I would also suspect that there is a bug in your electronics/firmware that is not handling your low power states correctly. video card not waking up, PCI bus at the wrong speed after wakeup, could be a lot of causes." With this in mind, I changed power-saving options to high performance in control panel and I went into the MSI BIOS and disabled anything related to their green power options (something many people had problems with whilst overclocking). For four days, it has been fine, and then today it happened again. This is the latest .dmp file that I have uploaded:

skydrive.live.com/redir?resid=AAE1CD81F3CB07C4!197&authkey=!APNxYJD8KIt6KHM

Any ideas? Thanks again for your help guys, I really do appreciate it.

You need to tell us what was running and what you were doing when it did the BSOD. i was not able to open your file.