Page 2 - Dell laptop - screen goes black - help!

Thanks for joining in! Hope folks can get some help from ya! Hang out & join in elsewhere - there's a lot happening around here!!

Yes, please do stick around...I was only joking.

He indeed was joking

You mean we've had people here with working Dell's?

Must have been asleep...

i actually got my computer fixed when i called dell services. we couldn't find out what happened to it, but by trying a few different things the screen came back on and i havent had any problems with it since then.

I'm glad it worked out for you, but a lucky tweak doesn't constitute a solution in my book.

Jill,

I have the exact same laptop as you, and what seems to be the same problem. Mine isn't even a month old yet, and when I put it in standby one time and tried to bring it out of standby, it went dead. Ever since i've been trying to turn it on, but the battery light is the only thing that comes on.

I have however gotten in to turn on twice out of luck, but I don't like relying on luck for it to turn on. What did you do with Dell on the phone to fix it? Because I spent about 45 minutes on the phone with them and nothing really got solved, it just turned on by a stroke of luck.

I have a Dell D810 laptop with ATI Mobility Radeon X600 video, and have had intermittent problems with the LCD going black after the Windows splash screen for 5 months. Last week it started dying on me while I was using it (went into sleep mode, then LCD black). An external monitor will work, and the LCD will work in safe mode. Dell came out and replaced the motherboard, video card, and LCD screen, and played around swapping memory cards - no fix. They then tried installing new video drivers, which totally hosed the computer, so I did a restore. The Dell tech said it was a corrupted software driver, and told me to format and re-image my hard drive. I swapped hard drives with an associate's D810 and proved to Dell it IS a HARDWARE problem (my hard dribe works perfectly in other PC; my PC has dead LCD with his hard drive). Dell is sending me a new laptop.

Oh, the tech also told me that there is a 50% failure rate on the Hitachi 60gb hard drives. They will replace it under warrany IF it fails. So, if you have a Hitachi HD, better do a drive image to DVDs or a portable HD!

An update on mine, I convinced dell to send it to a service center to fix it. It took them a day to put a new motherboard in and ship it back. I think they have a playbook for this now because it's been a widespread problem. But it was on their end for sure.

Hey, thanks for that update. Glad you got that sorted out.

hello all... i'v been reading the posts on this thread cuz i was doin some research for the complete headache that is my dell inspiron 5100. I'm having VERY similar problems as the rest of you... but not exactly... let me explain.

The laptop doesnt boot up everytime, the screen flickers for like a sec and then blackness. sometimes however it come on just fine and boots up no problem.... until however i touch the laptop or move it.

Since i'v been repairing PC's for a living now for about 3 years now, i decided to make this my personal project. i