Brand new laptop with keyboard problems.

This laptop is brand new. There are some keys that will not work just from time to time. I cannot repeat any key quickly, I have to wait a second before striking the key the second time, for example: litle, leter, tople, backspace, number keypad as well will not work. I have to use the number keys at the top of the keyboard! My previous laptop started doing this so I purchased a USB keyboard. Same problems. Returned that keyboard and exchanged for a different one. Same problems. Ordered new computer, it is doing the same thing!! Someone please tell me what is going on? Did I just convince my husband to buy me a new computer for no reason? I haven't calledthe company yet because I don't care to sit on hold forever and then have to try to get a non-English speaking person to understand what I am saying, as well as vice-versa! Thank you for any suggestions!

Wait, you're having the same problem on two different computers with two different keyboards? Am I reading that correctly?

Yep! You read correctly! At the risk of sounding stupid, I bought a new wireless mouse and added it and I think all this started when I added this mouse. But, surely it can't be something as simple as that? Could the mouse driver installation process have done something to the keyboard drivers or something? I did try uninstalling the mouse on the old computer, with no change in results. Both computers are Dell 1700 series, Inspiron. I guess the easiest thing would be to call Dell, but I HATE that thought! I don't like giving them remote access!!! I can usually figure these things out, but I already have not felt well and I just haven't felt like dealing with it! I know...lazy! I just want someone to do it for me! LOL I'll check for any suggestions here before calling Dell tomorrow. Thank you for your help!

If both systems are Dell 1700 series, then it is likely they have very similar hardware configurations. It sounds as though the mouse is causing a driver conflict. Try uninstalling the mouse and restarting your computers. If the problems go away, then that is your problem.

Thank you so much for your help! It actually wasn't the mouse. I am almost to embarrassed to say what it actually was, but that's what I get for making things too complicated sometimes! Ends up it was simply a change to the settings in the Ease of Use folder! Got those changes done, after uninstalling the mouse, which I have since reinstalled, and everything is working like it should now! Well, maybe except for me. Again, thank you so much for your help!

Glad to hear you're up and running. And just remember, even silly errors are better than paying to replace hardware!