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Old January 9th, 2007, 11:49 PM
gigamike gigamike is offline
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Apple 30" Cinema Display Reset to Defaults?

On my 91st day of ownership of an Apple 30" inch cinema display, the color simply vanished during a web browsing session. After rebooting the monitor, dark colors are extremely washed out.

I tried connecting it to 2 other PCs and my MacBook pro but the colors are exactly the same. Tinkering with the two brightness settings only make it worse. Is there a way to reset it to it's factory defaults or do I just have a large, $2,500 brick?

(google searches yielded no fix and my local apple store told me I should have signed up for the extended Applecare package)

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Old January 9th, 2007, 11:53 PM
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Quote:
Originally Posted by gigamike
On my 91st day of ownership of an Apple 30" inch cinema display, the color simply vanished during a web browsing session. After rebooting the monitor, dark colors are extremely washed out.

I tried connecting it to 2 other PCs and my MacBook pro but the colors are exactly the same. Tinkering with the two brightness settings only make it worse. Is there a way to reset it to it's factory defaults or do I just have a large, $2,500 brick?

(google searches yielded no fix and my local apple store told me I should have signed up for the extended Applecare package)


Well it should be still under warranty. Contact Apple directly as the store's sometimes aren't much use.
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Old January 18th, 2007, 10:05 PM
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Call Apple tech support and ask for a manager. I'm sure they will fix or replace it
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Old January 24th, 2007, 02:46 PM
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and if not I will be more then happy to take that "brick" off your hands.
Comments on this post
MuTTAR agrees: lol

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Old February 17th, 2008, 04:08 AM
coletrx coletrx is offline
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Same problem

Hi there,

I have a similar problem, further to this I can see icon artifacts, they appear to be stuck on the screen. When I plug in a different computer I can see the same icons (from the first Mac).

Is there a way I can reset to shipping conditions?

Has anyone fixed this problem?

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Old February 17th, 2008, 07:30 AM
coletrx coletrx is offline
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Fixed

Hi there, we disconnected power to the screen (30" Apple Cinema HD) for about an hour, it was fine when we plugged it back in.

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