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MOBILE DEVICES

iPad How-to: What To Do When an App Causes Your iPad to Freeze
By: wubayou
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    2010-08-06

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    Freezes:  nobody likes them but they are a part of life.  They are especially bad when they happen to your favorite electronic devices.  It could be the Xbox' Red Ring of Death, the fatal blue screen on your computer, or any other type of electronic crash.  Regardless of what device it happens to, they all have a tendency to ruin your day.  What about the iPad?  Is it immune to such events?  While it is a great piece of hardware, unfortunately it has its moments as well.  The iPad seems to be particularly vulnerable when running certain apps that cause it to freeze.  In the event that it does freeze, what can you do?

     Well, for starters, if you are impatient like me, you could bang on it or throw it against a wall.  That might relieve your nerves for the moment, but after you will be left with a broken iPad and a waste of your hard earned money.  Your better alternative would be to read this how-to article, and find out the specific steps you can take to remedy the frozen situation.  The steps are not too complex, and they will help restore your iPad to regular form and save you from having to buy a new one due to your anger.

    In all, there are five standard methods you can use to fix your iPad after it crashes during app use.  Each is meant to be used in succession, and varies in complexity.  You should try the first method listed, and if it does not work, move on to the next one.  Keep doing this until the situation is fixed.  With that being said, let's get to the solutions.

    Do a soft restart of the iPad

    A soft restart is by far the simplest and quickest fix to an iPad freeze.  You may think that it would not be enough to do the trick, but it cannot hurt to try.  To perform a soft restart, find the sleep/wake button at the top of the iPad.  Hold the button down until you see a red slider pop onto your display.  You will be prompted to slide to power off the device.  Do that and wait for the iPad to shut down.

    Next, turn the iPad on by holding the button you used to shut it off.  Do not let go of the button until you see the Apple logo show up, indicating that the iPad is turning on.  With the iPad on, try using the app that you were using when the device froze.  Hopefully it works without freezing.  If not, move onto the next method.

    Try a hard restart of the iPad

    A hard restart is not really “hard” at all.  Hold down the sleep/wake button and the home button at the same time.  Do this for about ten seconds until you see the Apple logo pop up.  You may need to wait a few minutes for the device to restart, so go grab a sandwich.  The same red slider will pop up that appeared during the soft restart.  Ignore it and keep holding the buttons down.  Once finished, try the offending app and see if it is okay.  If not, move onto the third method.

    Delete the problem-causing app

    Find the app that caused the freezing problems.  Tap on its icon until you see it wobble and click on the X to delete it.  Once deleted, you need to re-install it.  Enter iTunes, find the app, and sync to your tablet.  To be safe, you should do a soft restart as detailed in the first method to try to eliminate any possible problems.

    Install the app from the iPad itself

    Delete the offending app, and then go to the App Store using your iPad.  Download the app again and do a soft restart.  If this still doesn't solve the problem, move to the final method.

    Restore the iPad

    This method is the last resort.  In iTunes, perform a backup of all of your data.  Right click on the iPad in iTunes and pick the Back Up option.  Next, pick the Restore from Back Up option.  You will want to pick the latest backup shown.  Let the iPad be until it completes the restore.  This will take a while.  When complete, try the app again.  It should work fine.  If not, it's likely a problem with the app itself, and not your iPad.  In this case, check the developer's site for any details on recent bugs.

    Hopefully this how-to helps you in a time of need and will get you back up and running with your frozen iPad in no time.


    DISCLAIMER: The content provided in this article is not warranted or guaranteed by Developer Shed, Inc. The content provided is intended for entertainment and/or educational purposes in order to introduce to the reader key ideas, concepts, and/or product reviews. As such it is incumbent upon the reader to employ real-world tactics for security and implementation of best practices. We are not liable for any negative consequences that may result from implementing any information covered in our articles or tutorials. If this is a hardware review, it is not recommended to open and/or modify your hardware.

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